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Case study · HR and knowledge work

Kira: answering HR questions in Microsoft Copilot

The HR agent from sl.one uses approved HR documents as its knowledge base. Employees ask questions in natural language and receive answers in their familiar Microsoft work environment.

sl.one · Microsoft Copilot · HR knowledge

Microsoft Copilot event by sl.one

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Case study · HR and knowledge work

Simple questions interrupt daily work

Rules about leave, medical appointments or training are stored in handbooks and policies. Employees search documents or ask HR, which means the same questions are answered repeatedly.

Simple questions interrupt daily work

Rules about leave, medical appointments or training are stored in handbooks and policies. Employees search documents or ask HR, which means the same questions are answered repeatedly.

How Kira works

  • The company selects the documents the agent may use.
  • sl.one publishes Kira in the customer’s Microsoft environment.
  • Employees ask questions in natural language through Microsoft Copilot.
  • The agent searches the approved documents and writes a clear answer.
  • The customer needs a Microsoft Copilot licence to get started.

A focused entry into AI agents

The use case is easy to understand and relevant to almost every company. A pilot quickly shows which documents are usable, where rules are missing and when an expert must take over. No separate application is required.

Kira informs. People decide.

The agent does not make employment decisions. HR or legal experts review questions about illness, termination, pay or other sensitive matters. The company remains responsible for sources, access rights and updates. Source: EDIH.li partner kick-off on 10 September 2026 and sl.one.

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